FAQ

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FAQs

How is the data from the questionnaire used?
Upon registering, why did I receive messages from email addresses (domains) other than NHK WORLD?
Why did I receive invitations to participate in surveys that are unrelated to NHK WORLD?
Does this service cost anything?
How can I confirm my point balance?
What can I exchange my collected points for?
Where can I check the contents of my registered information?
Is my registered data managed properly?
What should I do if I no longer want to participate as a panelist?
Will I receive any sales or solicitations?
How is personal information handled?

Collective, individually-unidentifiable data from the surveys will be used by NHK WORLD to improve their content. Surveys from companies other than NHK WORLD will be used for the marketing and promotion activities of those companies, as well as being reflected in new products or services.

Management of your registered data, as well as the management of research panel, is conducted by the Lithuania-based IT and data collection firm Syno International. Registration and confirmation emails will be sent from info@synopanel.com. For more information about Syno International, please click here.

Sometimes you will be asked to participate in surveys from other companies than NHK WORLD. The results will be used for the marketing and promotion activities of those companies, as well as being reflected in new products or services. Your cooperation would be greatly appreciated.

There are no costs. Both registration and the service are free of charge.

Simply login to your account, you will see your balance on the top right corner. If you click on the tab, you will be able to redeem your payout as well as check your reward history. The minimum amount is the equivalent of 10 Euros.

Once you collect the minimum required amount of points to redeem an award, you can exchange that amount of money to cash or a gift card via PayPal, Amazon Gift Card, or GCODES in the United States, via GCODES in India, and Paypal in South Africa.

If you login to your account, you will find the User tab on the very top right corner.

Your registered data is strictly managed by Syno International, Inc. To view their privacy policy, click here .

Login to your account and click on the User tab. Click “Edit account”. At the bottom you will see a message called “Unsubscribe from PANEL”. Click that message.

By participating in this survey, you will not receive any sales or solicitations from the companies involved.

All the personal data that you provide is strictly managed by Syno International, Inc. in accordance of their Privacy Policy. If you want to find out more please see our privacy policy documentation here.

Your personal data might be provided for the purpose of maintaining NHK WORLD Research Panel and administering surveys to the following parties: NHK, NHK International Inc., and Nippon Research Center. All the parties involved commit to protecting your personal data in accordance to the applicable legislation.