NEWS & CASES

FREQUENTLY ASKED QUESTIONS

General

If you forgot your password, you can click the “Forgot your password?” option on the login form. You will receive an email with a password reset link.

If you remember your password, and would like to update it, log in to your panelist account and click User (located on the top right corner) -> Edit Account. You will find the Password tab there.

Surveys

« If you’d like to receive a survey invitation, you have to enter as much as information about yourself. Survey project managers target specific groups of people, depending on the purpose of the survey. So if there is little information about your interests, hobbies, professional activities, you will not be selected as a participant.

In order to update information about yourself, log in to your panelist account and head to Profile. You will find the Profile information section there. Remember, the more questions you answer, the more survey invitations you will receive in the future. »

Data protection

We value your personal data and understand that by becoming a panel member, you provide us sensitive information. If you would like to better understand how we manage and protect your information, go to https://site.panels.synoint.com/legal-and-quality/. If you have any additional questions or concerns, feel free to contact our Data Protection Team at data.protection@site.panels.synoint.com

Do you need more help? Contact us!