Clients Operations Project Manager

About us

Syno International is a global market research company helping businesses understand their customers and make data-driven decisions. We specialize in a wide range of research services, working with clients across Europe, Asia, and North America. Our expertise includes consumer surveys, data analysis, and converting raw data into actionable insights.


About the Position:

We are looking for an experienced Market Research Project Manager to join our international team. In this role, you will be responsible for planning, organizing, and executing market research projects from start to finish. You will collaborate closely with the Sales and Data Science teams, ensure clear communication with clients, and oversee project progress to meet timelines, budgets, and quality standards.

This position is ideal for someone who has a strong analytical mindset and enjoys both client interaction and hands-on project management.


Your Responsibilities:
  • Plan, organize, and manage market research projects, mainly using quantitative methods
  • Script surveys based on client-provided questionnaires
  • Test and validate surveys according to internal processes and project requirements
  • Manage data collection processes using online panels or other sources
  • Perform high-quality data cleaning and analysis, following internal standards and procedures
  • Code and weight data to ensure consistency and accuracy
  • Prepare standard and custom reports in client-preferred formats
  • Ensure that projects are delivered on time and within budget
  • Communicate effectively with clients to understand their needs and provide actionable insights
  • Coordinate project tasks within the team and ensure quality throughout all stages of project delivery

What We’re Looking For:
  • A university degree (preferably in Sociology, Market/Opinion Research, or a related field)
  • At least 2 years of experience managing quantitative market research projects
  • Strong knowledge of the full market research process - from survey scripting and sampling to report preparation and cost control
  • Familiarity with a variety of market research methods, tools, and techniques
  • Excellent Excel skills (especially with functions); SPSS knowledge is an advantage
  • Strong analytical thinking and attention to detail
  • Excellent organizational and communication skills
  • Ability to work both independently and as part of a team
  • Fluency in both English and Lithuanian (written and spoken)
  • Knowledge of JavaScript is a plus

What We Offer:
  • Salary: €1,100 – €2,000 (gross) per month, depending on experience and competencies
  • The opportunity to work in a dynamic, international environment
  • A hybrid working model – our office is located in Vilnius Old Town
  • Professional development through training and upskilling programs
  • A supportive and friendly team culture
  • Health insurance and wellness program
  • Company events and team-building activities
How to Apply:

Contact us at career@synoint.com