Clients Operations Project Manager
About us
Syno International is a global market research company helping
businesses understand their customers and make data-driven decisions. We
specialize in a wide range of research services, working with clients
across Europe, Asia, and North America. Our expertise includes consumer
surveys, data analysis, and converting raw data into actionable
insights.
About the Position:
We are looking for an experienced Market Research Project Manager to
join our international team. In this role, you will be responsible for
planning, organizing, and executing market research projects from start
to finish. You will collaborate closely with the Sales and Data Science
teams, ensure clear communication with clients, and oversee project
progress to meet timelines, budgets, and quality standards.
This position is ideal for someone who has a strong analytical mindset
and enjoys both client interaction and hands-on project management.
Your Responsibilities:
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Plan, organize, and manage market research projects, mainly using
quantitative methods
- Script surveys based on client-provided questionnaires
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Test and validate surveys according to internal processes and project
requirements
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Manage data collection processes using online panels or other sources
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Perform high-quality data cleaning and analysis, following internal
standards and procedures
- Code and weight data to ensure consistency and accuracy
- Prepare standard and custom reports in client-preferred formats
- Ensure that projects are delivered on time and within budget
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Communicate effectively with clients to understand their needs and
provide actionable insights
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Coordinate project tasks within the team and ensure quality throughout
all stages of project delivery
What We’re Looking For:
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A university degree (preferably in Sociology, Market/Opinion Research,
or a related field)
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At least 2 years of experience managing quantitative market research
projects
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Strong knowledge of the full market research process - from survey
scripting and sampling to report preparation and cost control
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Familiarity with a variety of market research methods, tools, and
techniques
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Excellent Excel skills (especially with functions); SPSS knowledge is
an advantage
- Strong analytical thinking and attention to detail
- Excellent organizational and communication skills
- Ability to work both independently and as part of a team
- Fluency in both English and Lithuanian (written and spoken)
- Knowledge of JavaScript is a plus
What We Offer:
-
Salary: €1,100 – €2,000 (gross) per month, depending on experience and
competencies
- The opportunity to work in a dynamic, international environment
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A hybrid working model – our office is located in Vilnius Old Town
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Professional development through training and upskilling programs
- A supportive and friendly team culture
- Health insurance and wellness program
- Company events and team-building activities
How to Apply:
Contact us at
career@synoint.com