Eye-Tracking and Surveys

Understand what your audience really sees.

Syno’s Eye-Tracking Surveys use respondents’ webcams to capture where they look when viewing your visual materials, adding attention-based behavioral data to your survey results.


What Is Eye-Tracking?

Eye-tracking is a method that identifies where a person’s gaze lands on a screen and how their attention moves across visual content.

With Syno’s built-in solution based on Tobii technology, respondents use their computer or mobile webcam (after explicit consent) to view images, ads, packaging, or other on-screen materials. The system records gaze patterns during the viewing task and generates heat maps and attention metrics.

What Eye-Tracking Can Show

The feature can provide insights such as:

  • General areas that attract attention
  • Sequence of viewing
  • Approximate fixation points
  • Heatmap-style visual summaries

These indicators help you understand which elements of your visual materials are being seen, skipped, noticed first, or focused on.

Technical Notes

  • Works on desktop and mobile
  • Accuracy depends on lighting, webcam quality, and respondent stability
  • Respondents must provide explicit permission before activation
  • Fully compliant with standard privacy and data protection requirements

Why Use Eye-Tracking in Surveys

Eye-tracking adds a behavioral layer to traditional survey data, helping you understand real viewing behavior rather than relying only on self-reported answers. It is beneficial when evaluating how effectively key messages, visuals, or design elements are communicated.

Reach out to our team:

Are you interested in learning more about how Syno can help you with Eye Tracking Surveys?


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